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Comparison

A connected system instead of a puzzle you have to assemble yourself.

You can achieve almost all of this by combining several tools. The difference is who maintains the connections and the context: you, or the system.

Point by point

CapabilitySeparate toolsIBANSI BOSS
Company knowledgeSpread across people and foldersCentralised and approved in the Dossier
WebsiteA separate platformConnected to the rest of the system
CRMA separate systemConnected to knowledge and the website
Website enquiriesAn integration, or copy and pasteNative flow through to the opportunity
BookingsA separate toolConnected to the customer and the diary
PaymentsA separate integrationPart of the same customer journey
AIGeneric context, every timeContext about your company, with sources
DocumentsManual or in another toolGenerated from templates with your information
AutomationSeveral connectors to maintainWorkflows across areas of the same system
CustomisationLimited by each providerConfiguration and extensions from IBANSI
Customer historyFragmented across appsUnified wherever it's enabled

When we're not the best option

A comparison that only ever favours the person writing it is useless. These cases are real.

  • If you already have a highly specialised system that works and your whole team knows well, changing it for the sake of change doesn't pay off.
  • If you need very vertical, regulated functionality that a specialised product covers better, keep it and connect everything else.
  • If your company has more than fifty people and complex data governance, it needs proper evaluation before deciding.
  • If nobody in the company is going to review knowledge or approve anything, no system will fix that.

Shall we compare it against your real case?

Tell us which tools you use today and what they cost you. We'll tell you honestly what you'd gain, and what you wouldn't.